Welcome to Toyota of Portsmouth

Best car buying experience we've ever had. Thoroughly recommend our sales person Jayden. Make sure you ask for him. He's the best!

Purchased my first Toyota ever yesterday from this dealer, was the smoothest car buying experience I ever had, no pressure at all, just good folks trying to get people what they need. I worked with Jim as my salesman, and could tell he had lots of experience and knew what he was doing. Would 100% recommend this dealer to friends and family. Give them your business and you won’t be upset.

First, I want to thank Sean for being an actual person and answering the phone when I called. Prior to calling Toyota of Portsmouth, I had called several places and nobody would answer the phone. I saw a vehicle on carfax that matched what I was looking for. It was a car that had just been traded in, that he didn't even know about yet. To his surprise I was ready to purchase the car. In fact I did. Right over the phone. Second, I want to thank Joe for being brave enough to get in a car with me (lol), and helping my husband and I fill out the paperwork. The whole staff was awesome from the phone call the handing the keys over. They all have an awesome personality too. I'm very happy with my car (subaru legacy) and for the service they continue to give us. My husband and I live in Maine and traveled two hours because dealerships in maine couldn't give us what we were looking for and for the right price. You guys rock. Thank you! UPDATE - WHAT A TEAM! After purchasing my car in the pouring rain, I went home and found a dent in the rocker panel! Sean and his team had it fixed for me. I drove 2 hrs and dropped off my car. yesterday, I went to pick my car up after they fixed the rocker panel for me. Within 24 hours! the next day at pick up I found my seat torn! I was like, ugh, seriously right now. I went back inside and talked to someone in service who reported it to the service manager. within seconds that service manager was on the phone and was correcting my problem. if I were at Charlies in Augusta, Maine they would have blamed me and came with excuses about how it was my fault. Not this service manager! he apologized for the incident and gave me a rental car again on them. This service manager had my seat repaired in less than 24 hours! THATS SERVICE! Fast forward to pick up today. Smooth! I'm still sitting in my car writing this because I'm in shock at how they handled the situation. At charlies in augusta, maine after the sale you don't hear from the salesman. Joe has literally called me every step of the way! I cannot say enough about this team. Call and buy a car off Joe and Sean I promise you won't be disappointed. I guess if you're a tight wad and don't know mistakes happen then this isn't the place for you. I can't speak for the other reviews on this page, but I can speak for my experience. I will be back to buy my husband's truck (when he's ready) and I will be back when I'm ready to trade in my Subaru! I thank you guys from the bottom of my heart. you will forever be known to me as the dealership that answers the phone! Excellent customer sevice.

James Belmer was beyond helpful in assisting me on the purchase of my 2018 Tacoma. A+ service the whole way through.

My experience at Toyota of Portsmouth was exceptional. We were assisted by Joe, Marc, Dan, Matt, and team who all made for a welcoming and very helpful environment in this new car economy! We could not be happier with the service they provided while I was there at the dealership and even when I needed answers to my questions at home. They really do look out for their customers in making sure they are getting the best offer. I will happily be returning to Toyota of Portsmouth in the future for not just services for my new car, but for purchases in the future! A big thank you for all their help these past few weeks

I came to Toyota Portsmouth to test drive a vehicle and the salesperson I worked with, Jayden, was respectful and helpful. If he didn’t know the answer to a question he found out. No pressure at all. I’d rather have a root canal than interact with a car salesman, but this was a surprising and pleasant experience. Dan evaluated my car for a trade in deal and he was also super nice and both salespersons had great senses of humor. Highly recommend this dealership.

I can’t say enough great things about this dealership. Brad was incredibly helpful and made the purchase process very easy for me and I felt like I was in great hands from the start. The manager here, Marc, was one of the best sales managers I’ve ever worked with at a dealership. These guys had my best interest, and I truly love my new 4 Runner! If you’re in the market for a new Toyota, these guys won’t disappoint! Highly recommend!!

Matt from finance was awesome! He saved me money on my car, was very nice, and provided excellent service.

Had a great experience at this dealership purchasing a new Tacoma TRD OffRoad. The sales person, Connor, was very professional, approachable, and knowledgeable of any questions I had during the test drive. My experience didn’t feel “pushy” and overall am very happy with the truck and this dealership experience.

They had exactly the car I was looking for, and Michelle confirmed availability and made an appointment for me to test drive it in the very first phone call. When I arrived, I was immediately assisted by Rich who is probably the nicest salesperson I’ve ever worked with: no pressure, knowledgeable, kept the sales process flowing with ease, and most importantly, KIND. Thanks to Rich, Dan, and Marc’s efficiency, I drove my new car home that day. They gave me a fair price, and Rich spent an incredible amount of time with me explaining the features of my new car so I was confident in driving it off the lot. This is how buying a car should be!

Marc and Joe did a phenomenal job of working through multiple issues from the Toyota dealership where I purchased my trade-in vehicle which ultimately resulted in significant cost savings. Very forthright with all aspects of the sale. Thank you!

We had an AMAZING experience buying our new car! The entire staff members we interacted with were professional and courteous. The process went smoothly from start to finish; thanks to Joe T, Matt E and the others! Thank you!

I need to start this review by saying if you are going to Toyota of Portsmouth request Jayden!!! We had gone to many dealers the day my Mom purchased her 4runner, and Toyota of Portsmouth was by far our best experience - especially because of our salesman Jayden! Jayden made the process smooth. He is not your typical salesman. He did not try to sell us on anything, and was very laidback, and knowledgable. He genuinely helped to get my Mom in the vehicle she wanted, and took the time to answer any questions we had. Matt in the financial department was also amazing and a part of our great experience here. He explained everything clearly and made the transaction easy and understandable. I highly recommend this dealership! Thank you again Jayden and Matt!! We love the 4runner!!!!

The sales and finance team were very easy to work with. Friendly, to the point, knowledgeable, with great communication. I highly recommend Connor if you're looking to buy.

My experience at the Toyota dealership, in Portsmith, New Hampshire, was the best experience. I had, I had been to. 4 dealerships. I had a bad experience with three other dealerships, because of my credit score, it was something that was on my credit score that shouldn’t of been on there which prevented me from getting a loan but they was honest with me and let me know and communicated with me. Not like the other dealerships they didn’t return my calls and gave me the runaround. But my salesman, Joe took the time to listen.I knew that there was something I was trying to accomplish on my own, but if it couldn’t be done that I was still going to buy that SUV call my mom and she gave me the rest of the money to pay for it out right have the other salesman took the time and went through all the steps they realize by listening to me, that my last resort was to pay for the car out, right the financial manager that did my paperwork came in on his day off to put my paperwork through I was treated with dignity and respect they both made me feel much better from what I went through for three weeks. I had to get them a Dunkin’ Donuts gift card just to show my appreciation. Thanks 😊 Ruthie

I honestly hate car shopping, it stresses me out and I’ve had bad experiences in the past with it…. Tom and Matt at Toyota in Portsmouth made my life so easy and were so pleasant to work with! If you’re looking to purchase a vehicle Matt and Tom are your guys!

Nice, no pressure. Conner was polite and informative about the Highlander we bought. Set up up our phones explained the computer screen and how it worked with our phones. In all the experience was very comfortable. I have been bringing my cars here for service for the past 8 years . Very satisfied with the service and pricing . The two Nicks. in the service department as have all the agents been very good when I came in for service . I bought an Avalon here now a hybrid highlander . I had been looking for 8 months with one available Rav4 primes or Hylander Hybrids . We came down for a tire rotation and left with a highlander. Chris from Kennebunk

Great dealership very friendly, helpful.Because of my new disability I sold my car back to the dealer and am happy with the way my wife and I were treated. I will definitely recommend this dealership to others.

I visited at least 20 other area dealerships throughout NH, ME, and MA prior to my purchase at this dealership. Everything about your dealership stood out- from the well kept interior of your building, to the interactions with your employees. From my initial contact with internet sales manager Michelle, to my initial salesman Joe, and ending with my salesman Connor. All three were fabulous to deal with. No pressure, no fuss, and Connor listened and answered all of my many, many questions and concerns. The final transaction with Matt in Financing was also a very pleasant experience. No pushy lines to get me to purchase an extended warranty, clear coat protectant, etc. Matt was also able to beat my own competitive pre-approved bank loan rate so that was a bonus. I especially appreciated the dealership not adding surprise fees to the selling price, such as tacking on a 'lo-jack' fee for $799, or a 'delivery' fee of $1000, or a 'security' fee for $499, etc. All fees that every other dealer added to their final prices. Toyota of Portsmouth was a simple $399 dealer fee and done! I hold on to my vehicles as long as I can, so I typically approach a dealership with hesitation and caution. I did so with this dealership, but ended up giving Connor a bro hug in the end as an overall sigh of relief over how pleasant the experience was when purchasing my Highlander. I'll be sure to contact you when it's time for me to trade my Tundra!

It was an absolute pleasure working with Jayden, Dan and Marc! Great atmosphere at Toyota of Portsmouth! They work with you, do not pressure you, provide customer service and actually care about you and your business. With such a fierce market right now (or any time) you will want to visit Toyota of Portsmouth for your new/used vehicle needs!