I just bought a 2018 Honda Accord hybrid here. Connor was my sales rep and he is wonderful. I am a person who asks a lot of questions and he had answers for all of them. It was a very pleasant experience and I was able to get into my new vehicle quickly. Thank you Connor, and Toyota of Portsmouth for my sweet new ride!

The service department is very honest and friendly. Joe was great help and even remembers my name! The service prices are decently reasonable for a dealership (for most minor services like oil change and filter changes) when I compared them to other dealerships and chain car mechanics. For more expensive service repairs like new tires or brake issues I went to a local mechanic. They often mail coupons to their customers. I have bought 4 cars through this dealership.

Great customer service

I have had the best experience with Toyota of Portsmouth. The customer service goes beyond expectations. Both Cassie and Marc were amazing to work with. We never felt pressured to purchase anything extra as I had experienced in the past with other dealerships. I went in with my guard up and left with it completely down. Cassie went above and beyond to make sure we were taken care of in every way possible. Once we moved on to sign the papers with Marc, it was the same experience. No pressure, just a real caring person. Everything was carefully provided to us and explained. This dealership is definitely the one to go to hands down!!!

Toyota of Portsmouth was great at hunting down a Rav4 in a fairly short amount of time. This was the fifth car that we purchased through the years from them. We're always pleased with the service dept. Connor Henderson was very helpful with getting all our questions answered about our RAV4, on the specifics of the package & going through the steps of the ends & outs of the car.

Great cars, great service department and awesome sales department.

My salesman, Connor was very thorough in explaining all the features of my new car, and the loan process was very straightforward. When I had some technical issues with my apps after the sale Connor went the extra mile to help get it fixed. Everyone was very professional and helpful. I would definitely do business with them again.

Richard Interrante sold me my Toyota Rav 4. I buy a car every 10 years so I’m always rusty when I go to look for another one. My boyfriend had a conversation with Richard and lined me up for an appointment to test drive a vehicle that sounded like it would meet my needs. I drove an hour to get to the dealership, Richard met me in the parking lot because he was expecting me, he was respectful, knowledgeable, and professional. I had plenty of time to test drive and consider my options. It was an excellent and comfortable experience and I highly recommend Toyota of Portsmouth and particularly Richard if you’re interested in purchasing a vehicle. A week later and I still absolutely love my Toyota RAV4.!

I need to give a HUGE shout out to the gentleman (whose name I didn't get) inside the dealership for helping us after we had a car accident in front of the dealership. Thank you from the bottom of my heart for being so kind and helpful during a very stressful time. I can't tell you what that meant to us.

Best car buying experience we've ever had. Thoroughly recommend our sales person Jayden. Make sure you ask for him. He's the best!

James Belmer was beyond helpful in assisting me on the purchase of my 2018 Tacoma. A+ service the whole way through.

I can’t say enough great things about this dealership. Brad was incredibly helpful and made the purchase process very easy for me and I felt like I was in great hands from the start. The manager here, Marc, was one of the best sales managers I’ve ever worked with at a dealership. These guys had my best interest, and I truly love my new 4 Runner! If you’re in the market for a new Toyota, these guys won’t disappoint! Highly recommend!!

Purchased my first Toyota ever yesterday from this dealer, was the smoothest car buying experience I ever had, no pressure at all, just good folks trying to get people what they need. I worked with Jim as my salesman, and could tell he had lots of experience and knew what he was doing. Would 100% recommend this dealer to friends and family. Give them your business and you won’t be upset.

I came to Toyota Portsmouth to test drive a vehicle and the salesperson I worked with, Jayden, was respectful and helpful. If he didn’t know the answer to a question he found out. No pressure at all. I’d rather have a root canal than interact with a car salesman, but this was a surprising and pleasant experience. Dan evaluated my car for a trade in deal and he was also super nice and both salespersons had great senses of humor. Highly recommend this dealership.

Ok

Matt from finance was awesome! He saved me money on my car, was very nice, and provided excellent service.

Had a great experience at this dealership purchasing a new Tacoma TRD OffRoad. The sales person, Connor, was very professional, approachable, and knowledgeable of any questions I had during the test drive. My experience didn’t feel “pushy” and overall am very happy with the truck and this dealership experience.

They had exactly the car I was looking for, and Michelle confirmed availability and made an appointment for me to test drive it in the very first phone call. When I arrived, I was immediately assisted by Rich who is probably the nicest salesperson I’ve ever worked with: no pressure, knowledgeable, kept the sales process flowing with ease, and most importantly, KIND. Thanks to Rich, Dan, and Marc’s efficiency, I drove my new car home that day. They gave me a fair price, and Rich spent an incredible amount of time with me explaining the features of my new car so I was confident in driving it off the lot. This is how buying a car should be!

We had an AMAZING experience buying our new car! The entire staff members we interacted with were professional and courteous. The process went smoothly from start to finish; thanks to Joe T, Matt E and the others! Thank you!

Marc and Joe did a phenomenal job of working through multiple issues from the Toyota dealership where I purchased my trade-in vehicle which ultimately resulted in significant cost savings. Very forthright with all aspects of the sale. Thank you!